About This Policy
This Cookie Policy explains how SpinShake Casino, operated at spinshake-casino-nz.com, uses cookies and similar tracking technologies when you visit our website. It should be read alongside our Privacy Policy, which provides broader detail on how we handle your personal information under the Privacy Act 2020 (NZ).
By continuing to browse spinshake-casino-nz.com, you acknowledge that cookies may be placed on your device in line with the preferences you set. You can adjust your cookie settings at any time using the methods described further below.
What Cookies Are
A cookie is a small text file that a website saves to your browser or device when you visit. These files let the site remember certain things about your visit, such as your preferred language, whether you are logged in, or items you have interacted with. They are not programs and cannot execute code or carry viruses.
Alongside standard cookies, we may also use related technologies that serve similar purposes:
- Session storage and local storage – temporary or persistent browser storage that holds data on your device without a set expiry.
- Pixels and tracking tags – small pieces of code embedded in pages or emails that log when content has been loaded or a link has been followed.
- Fingerprinting – a method of recognising devices based on technical characteristics such as browser type, screen resolution, and installed fonts, used only for fraud prevention and security purposes.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function. Without them, you would not be able to log into your account, navigate between pages properly, or complete actions like making a deposit or accessing your account settings. Because they are required for the site to operate, they cannot be disabled through our cookie controls.
Examples of what strictly necessary cookies handle include:
- Maintaining your login session while you are active on the site
- Preventing cross-site request forgery (CSRF) attacks
- Storing your cookie preference selections
- Load balancing to keep the site stable during high traffic
- Applying age verification checks required under the Gambling Act 2003 (NZ)
Functional Cookies
Functional cookies remember choices you make to personalise your experience. They are not critical to the site running, but they make using SpinShake Casino considerably more comfortable. If you disable these cookies, certain features may behave differently or revert to defaults each time you visit.
These cookies may remember:
- Your currency and language preferences
- Whether you prefer the desktop or mobile layout
- Game display settings you have saved
- Whether you have dismissed informational notices
- Responsible gambling limits or reminders you have set in your account
Analytics Cookies
We use analytics cookies to understand how visitors use spinshake-casino-nz.com. This data helps us identify which pages are popular, how long people spend on certain sections, where users tend to drop off, and whether new features are working as intended. All data collected through analytics cookies is aggregated and does not identify you personally.
The analytics tools we rely on include:
- Google Analytics – tracks page views, session duration, traffic sources, and device types. Data is processed under Google’s data processing terms and stored on Google’s servers.
- Hotjar – records heatmaps and scroll depth to show us how players interact with page layouts. Hotjar automatically masks sensitive form fields and does not record passwords or payment details.
Marketing and Advertising Cookies
Marketing cookies track your activity across spinshake-casino-nz.com and, in some cases, across other websites. They are used to make the promotions and offers you see more relevant to you, and to measure whether our advertising campaigns are reaching the right audience.
These cookies may be placed by third-party advertising networks we work with. They can track:
- Which bonus offers or landing pages you arrived from
- Whether you completed a registration after clicking an advertisement
- Which games or promotions you showed interest in during previous visits
- Cross-site behaviour used to build interest profiles for ad targeting
You can opt out of marketing cookies at any time without affecting your ability to use the site.
Security and Fraud Prevention Cookies
As a licensed gaming operator, SpinShake Casino is required to maintain robust fraud detection and account security measures. Some cookies and device signals are used specifically for this purpose. They help us identify unusual login patterns, flag potentially compromised accounts, and comply with anti-money laundering (AML) obligations under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (NZ).
These data points are never used for marketing. They are processed solely to protect players and meet our legal compliance obligations.
Cookie Retention Periods
Different cookies remain on your device for different lengths of time, depending on their purpose:
- Session cookies – deleted automatically when you close your browser.
- Short-term persistent cookies – retained for between 30 and 90 days, typically used for remembering login states and display preferences.
- Long-term persistent cookies – retained for up to 12 months, used for analytics and some marketing attribution purposes.
- Security cookies – retention varies depending on the specific security function, with some stored for up to 24 months to support fraud investigation if required.
You can delete any stored cookies from your browser at any time. Doing so may reset preferences and require you to log back in.
Third-Party Cookies
Some cookies on spinshake-casino-nz.com are placed by third-party services rather than by us directly. These third parties have their own privacy policies and data practices, which we encourage you to review. We have no direct control over the cookies these services set, though we only work with providers whose practices meet our standards.
Third-party services that may place cookies on your device include:
- Google LLC – analytics, advertising attribution, and Google Pay functionality.
- Meta Platforms – advertising measurement if you have clicked through from a Meta-hosted advertisement.
- Hotjar Ltd – session recording and heatmap analytics.
- Game software providers including Evolution, Play’n Go, PG Soft, Spribe, and others whose games are embedded in the platform. These providers may set functional cookies required to run their software correctly within your browser.
- Payment processors including providers supporting Visa, Mastercard, Apple Pay, Google Pay, and cryptocurrency transactions. Payment-related cookies are strictly functional and are never used for advertising.
Cookies and Responsible Gambling
SpinShake Casino takes its obligations around responsible gambling seriously. Some cookies and session data are used specifically to support safe gambling features. These include:
- Tracking session length to display time-on-site reminders
- Storing your deposit limit, loss limit, or cool-off period settings
- Recognising if you have requested self-exclusion and preventing login during that period
- Logging activity patterns that may trigger responsible gambling alerts
These cookies form part of our obligations under the Gambling Act 2003 (NZ) and will always remain active regardless of your general cookie preferences. Disabling them is not possible, as doing so would prevent the site from honouring your own protection settings.
Your Cookie Choices
Using Our Cookie Preference Centre
When you first visit spinshake-casino-nz.com, a cookie notice will appear giving you the option to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can return to these settings at any time by clicking the cookie icon at the bottom of any page on the site.
Strictly necessary and security cookies cannot be turned off through this tool. All other categories can be toggled independently.
Managing Cookies Through Your Browser
Most browsers allow you to view, delete, or block cookies directly. The steps vary depending on which browser you use. For instructions specific to your browser, refer to:
- Google Chrome – Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox – Settings > Privacy and Security > Cookies and Site Data
- Safari – Preferences > Privacy > Manage Website Data
- Microsoft Edge – Settings > Cookies and site permissions > Manage and delete cookies and site data
If you block all cookies through your browser, please be aware that you may not be able to log into your SpinShake Casino account or access some features of the site.
Opting Out of Analytics and Advertising
In addition to the preference centre on our site, you can opt out of specific data collection activities using the following options:
- Google Analytics opt-out: install the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout
- Hotjar opt-out: visit hotjar.com/legal/compliance/opt-out
- Interest-based advertising opt-out: visit the Your Online Choices tool at youronlinechoices.com, which covers many of the advertising networks operating in New Zealand
Children and Cookie Data
SpinShake Casino is strictly an 18+ platform. We do not knowingly collect cookie data or any personal information from individuals under the age of 18. Our age verification processes are in place at registration and are supported by security cookies that enforce these controls. If you believe a minor has accessed the site, please contact us immediately using the details below.
Privacy Act 2020 (NZ) and Your Rights
Under the Privacy Act 2020 (NZ), you have rights regarding your personal information, including data that may be linked to cookie identifiers. These rights include:
- The right to request access to personal information we hold about you
- The right to request correction of inaccurate information
- The right to ask us to stop using your information for direct marketing purposes
- The right to complain to the Office of the Privacy Commissioner if you believe your privacy rights have been breached
Cookie data that does not identify you individually (for example, anonymised analytics) is generally not considered personal information under the Act. Where cookie data is linked to your account or can be used to identify you, our Privacy Policy applies in full.
To exercise any of your privacy rights, or to ask a question about how we handle your data, you can contact the Office of the Privacy Commissioner at privacy.org.nz.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use, legal requirements that apply to our operations in New Zealand, or the way our site is built. Any material changes will be flagged on the site before they take effect. Continued use of spinshake-casino-nz.com after changes are published means you have acknowledged the updated policy.
Contact Us
If you have any questions about how SpinShake Casino uses cookies, or would like to exercise any rights in relation to your data, please get in touch with us:
- Email: support@spinshake-casino-nz.com
- Phone: +64 9 345 6789
- Post: Level 12, 23/29 Albert Street, Auckland CBD, Auckland 1010, New Zealand
- Office hours: Monday to Saturday, 9AM to 6PM (NZST)
Our support team is also available around the clock via live chat at spinshake-casino-nz.com for any urgent queries.